Staysure Reviews
Staysure Customer Reviews (14)
- Most recent
- Oldest
Staysure Customer’s Q&A
Staysure FAQs
Staysure.com Return Policy?
Staysure.com, a travel insurance provider, offers a 14-day cooling-off period for their policies. If a customer changes their mind within this period, the full price will be refunded, provided that no one has traveled or plans on making a claim. It's important to review all policy documents, terms, and conditions, as well as each traveler's personal information, including medical conditions and the cover provided. Any incorrect information or undeclared conditions may invalidate the policy. Changes to the policy may incur an additional premium or admin fee.
As for the shipping policy, Staysure.com provides digital policy documents that customers can view and download on their computer or device. Therefore, there doesn't seem to be a physical shipping policy in place. It's recommended to read the policy carefully before traveling to understand what you're covered for and how to make a claim.
Please note that these details are based on the information available and may be subject to change. For the most accurate and up-to-date information, it's best to visit the official Staysure.com website or contact their customer service directly.
About Staysure.com Popular Products and Services?
"Staysure.com" is a prominent insurance provider in the UK, especially known for their tailored policies for over-50s and people with pre-existing medical conditions. The company's mission is to provide comprehensive yet affordable coverage, ensuring customers can travel with peace of mind, regardless of their age or health status.
The popular products and services include Expat Travel Insurance, which is specifically designed for Brits living in France, Spain, or Portugal. This insurance provides cover for pre-existing medical conditions and offers baggage claims up to €2,500.
Another popular product is Staysure Travel Insurance, which offers a range of policies with varying levels of coverage. The primary types of cover provided include Medical Emergencies, Cancellation and Curtailment, Baggage Loss, Travel Delays and Disruptions, and Personal Liability.
The company has a customer-first approach and has consistently won awards for its service. It has a customer rating of 'Excellent' on the customer review site Trustpilot, with a score of 4.7 out of 5.0 stars from over 343,000 reviews. 80% of customers on the site have rated Staysure travel insurance as 'Excellent', citing great customer service and competitive prices.
Please note that the information provided is based on the latest available data and may vary. For the most accurate and up-to-date information, it is recommended to visit the official website of "Staysure.com".
Can I pay with credit card on Staysure.com?
Yes, credit card payments are accepted on Staysure.com. Both Visa and Mastercard are accepted for credit or debit card payments. However, please note that American Express is not accepted. There are no extra fees when paying with a credit card. The payment can be made for travel insurance upfront or in instalments if the annual travel insurance costs more than £80. The payment can be made online via MyStaysure or by contacting their customer services team. Unfortunately, cheques, Paypal, or business invoices are not accepted as a form of payment for travel insurance.
What payment methods does Staysure.com accept?
Staysure.com accepts credit or debit cards as a form of payment for travel insurance. This includes Visa, Switch Solo, and Mastercard. Unfortunately, American Express is not accepted. It's also important to note that cheque payments, PayPal, and business invoices are not accepted as forms of payment. Customers can choose to pay for their travel insurance upfront via credit or debit card, or with an instalments option if they choose Annual Travel Insurance and it costs more than £80. The payment can be made online via MyStaysure or by contacting the customer services team. If customers choose to pay for their annual travel insurance monthly, their bank details will be stored safely by PCL to take the monthly payment. However, bank details are not stored when customers buy travel insurance. The recording will stop when customers give their bank details over the phone. Customers can also pay with a Staysure credit voucher if they have received a unique voucher code, either by email or post. The voucher can be redeemed when taking out a policy online or over the phone.
What are the customer reviews for Staysure?
Staysure is an award-winning travel insurance provider with no upper age limit. They can cover most pre-existing medical conditions from diabetes to heart conditions. Staysure has received a large number of customer reviews, with a total rating of 4.7 out of 5. The majority of these reviews are 5-star (80%), followed by 4-star (14%), and a small percentage of 3-star (3%), 2-star (<1%), and 1-star (2%) reviews. Customers have praised Staysure for their competitive prices, especially for the over 70's. They have also appreciated the discounts offered by the company. Customers have found the process of adding existing medical conditions to their policies simple and straightforward. The customer service has been described as clear, helpful, patient, and efficient. Customers have also appreciated the company's handling of claims. Despite various existing ailments, customers have found Staysure's travel insurance comprehensive and reasonably priced. The staff who man their help line are very helpful and pleasant. Overall, Staysure is highly recommended by its customers for its excellent service and value.